We met Fairport Containers at the RWM 2014 exhibition where Lisa provided details of the services they offer with a 'can do' approach which was refreshing to hear.
Meeting Fairport was well timed as we had been let down by a couple of contractors. Originally, we requested the removal of numerous FEL banks on behalf of a local authority, but this quickly developed further. Following a fire in one of our recycling banks, the water used to extinguish the fire left the bank too heavy to lift by normal means. Fairport arranged for the bank to be removed very quickly. Thanks to Fairport’s speedy response, we still received praise for our prompt action from the local authority.
Fairport has also refurbished numerous banks to an excellent standard. Again, Lisa offered a superb level of service. She also assured us that the banks would be returned in secure and safe conditions which they were.
We can sum up working with Lisa in one word - 'Easy'! She knows exactly what her team is doing, so it doesn’t matter who you speak to, you get the same high quality service. Also, they are able to make decisions and arrangements with you whilst you are on the phone, making the whole process much more manageable.
We can’t put a price on the pressure local authorities can put you under to react immediately and Fairport’s ability to respond to a changing situation efficiently has a value all on its own.